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Refund Policy

 

Our focus is complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

 

In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:

 

Cancellation Policy

 

For Cancellations, please contact the us via Contact Us. Requests received later than 10 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.

 

Shipping Policy

 

All orders are processed within 2-3 days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. Products that are on back order will be shipped out as soon as they become available. For shipping and order inquiries please contact us at standards@synzeal.com

 

Refund Policy

 

We will try our best to create the suitable service structure and workflow for our clients. In case any client is not completely satisfied with our products we can provide a refund.

 

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of a payment gateway, payments refund will be made to the same account from which the purchase was made.

 

Refunds will be processed to the original bank account by SynZeal Research Pvt. Ltd. in and within 15 business days.